Frequently Asked Questions

Everything You Need to Know About Ordering, Shipping and Our Products
  • How Do I Place An Order?

    You can place an order by contacting our team directly through phone or email. We’ll help guide you through product selection, quantities, decoration referrals and delivery preferences.

  • Do You Have A Minimum For Order Requirements?

    Nope. Never! We proudly offer no minimum orders, so you can order exactly what you need, no matter the size.

  • Do You Offer Price Matching?

    Yes, if you find a lower price on the same garment, let our team know! We’ll do our best to match it.

  • What Payment Methods Do You Accept?

    We accept a variety of secure payment options. Our team can walk you through your choices during the ordering process.

  • How Fast Will My Order Ship?

    Most orders are processed and shipped within 1 to 2 business days of when your order is placed.

  • What Are Your Local Delivery Options?

    We offer local delivery three times a week for only $8.50, and free delivery on orders over $400. Our local clients love our consistent and reliable service.

  • Do You Ship Outside of Alberta?

    Yes! We regularly ship across Canada using trusted carriers like Purolator, FedEx, UPS, CanPar and Loomis.

  • Can I Use My Own Courier or Shipping Account?

    Absolutely! If you have an existing account with a courier, we’re happy to ship collect using your details.

  • Do You Carry Canadian-Made Products?

    Yes! We’re proud to carry Canadian-made King Athletics, and we avoid U.S. sizing or metric conversions to keep things simple and consistent.

  • What Sizes Are Available?

    Most of our styles are available in Youth, Women’s, and unisex Adult sizes,all based on Canadian sizing standards.

  • Can You Help Me Find An Item Not Listed on Your Website?

    Yes! If it’s not on our site, reach out, we’ll track it down or recommend a trusted alternative through our network of Canadian suppliers.

  • Who Will I Be Dealing with During My Order?

    You’ll work directly with our service team–no call centres here! Our team is here to support you each and every step of the way.

  • I Have More Questions, How Can I Contact You?

    We’re just a phone call or click away. Head to our Contact page and we’ll respond quickly, because your time matters!

Still Have Questions?

We’re here to help! Reach out and talk to a real person who knows our products, and your needs.